OpenAI Unveils ChatGPT Work to Automate Workplace Tasks Amid AI Competition

OpenAI has introduced ChatGPT Work, a new enterprise offering designed to automate workplace tasks across various applications and files. This move marks the latest development in the intensifying competition among artificial intelligence (AI) providers.

The platform connects with popular apps like Slack, Microsoft Teams, Google Drive, and Sharepoint, as well as email systems, calendars, CRM platforms, project trackers, and other tools through plugins. ChatGPT Work is powered by OpenAI’s advanced AI model, GPT-5.6, which enables it to gather context from these sources.

Once connected, ChatGPT can perform a range of tasks, including creating finished documents, spreadsheets, presentations, reports, and websites. It can also analyze data while refining drafts in the background without requiring user intervention.

The company has emphasized that ChatGPT Work’s capabilities extend beyond individual users to support team collaboration. Scheduled Tasks allow projects to continue working on their own even when the user is not actively engaged, updating documents or slides as needed and circulating changes among team members.

ChatGPT Work will be available for Pro, Enterprise, and Edu plans starting Thursday and will roll out to Plus and Business plans in the coming days. It can also be accessed through the ChatGPT desktop app on every plan, including the free option.

The introduction of ChatGPT Work comes as OpenAI continues its research into agentic AI tools following the launch of Operator and deep research, which were later consolidated into ChatGPT Agent for individual users and Workspace Agents for automating enterprise workflows. This move is part of an ongoing effort to enhance the capabilities of its chatbot technology.

OpenAI’s latest offering joins a growing list of similar products from competitors like Anthropic, which released Claude Cowork – an agentic tool capable of planning and carrying out multi-step tasks autonomously. The development has sparked concerns about potential disruptions in industries such as data analysis, with some companies already seeing the impact on their stock prices.

Microsoft, OpenAI’s backer, also unveiled Copilot Cowork to expand its own agentic AI offering following Anthropic’s rollout. This intensifying competition among AI providers is set to continue as each company strives to develop more comprehensive and efficient tools for automating workplace tasks.